Privacy Policy
Your privacy matters to us. Learn how we protect and handle your data.
Our Commitment to Your Privacy
ChapterWise ("we," "our," or "us") is committed to protecting your privacy and the confidentiality of your creative work. This Privacy Policy explains how we collect, use, protect, and share information when you use our manuscript analysis service.
Information We Collect
Account Information
Email address, display name, and authentication credentials for account management and service provision.
Manuscript Content
Your uploaded manuscripts and documents are processed solely for analysis purposes. We do not read, share, or use your creative content for any other purpose.
Usage Data
Information about how you use our service, including analysis requests, feature usage, and technical performance data.
Technical Information
IP address, browser type, device information, and system performance data for service optimization and security.
How We Use Your Information
Service Provision
Analyze your manuscripts and provide insights, character analysis, and writing feedback.
Account Management
Maintain your account, process payments, and provide customer support.
Security & Safety
Protect against fraud, abuse, and unauthorized access to our systems.
Service Improvement
Improve our analysis algorithms and user experience through anonymized usage patterns.
Your Creative Rights
✓ You retain full ownership and copyright of all your creative work
✓ We never claim rights to your manuscripts or content
✓ Your work is never used to train AI models or shared with third parties
✓ You can delete your content at any time
Data Sharing and Disclosure
We do NOT share your manuscripts or creative content with anyone, ever.
We may share limited, non-creative information only in these specific circumstances:
- Service Providers: Trusted partners who help us operate our service (e.g., cloud hosting, payment processing) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or legal process
- Safety Protection: To protect rights, property, or safety of ChapterWise, our users, or the public
Data Security
Encryption
All data encrypted in transit and at rest
Access Control
Strict access controls and authentication
Monitoring
24/7 security monitoring and threat detection
Your Privacy Rights
Data Control
- • Access your personal information
- • Correct inaccurate data
- • Delete your account and data
- • Export your data
Communication
- • Opt out of marketing emails
- • Control notification preferences
- • Request information about your data
- • File privacy complaints
Data Retention
Your manuscripts are deleted immediately upon request. Account data is retained for legitimate business purposes or as required by law. You can request complete account deletion at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of ChapterWise after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@chapterwise.app
Subject Line: Privacy Policy Inquiry
Response Time: Within 48 hours